About Active Style Store

Who is Active Style Store for?
We cater to active individuals who value both performance and style in their wardrobe. Whether you’re hitting mountain trails, urban workouts, or simply maintaining an energetic lifestyle, our clothing is designed to keep up with your movement.
What makes your products special?
Our collection focuses on versatile, performance-oriented apparel that blends functionality with contemporary style. From breathable blouses to durable walking trousers, each piece is selected to support your active life without compromising on comfort or aesthetics.

Product Questions

What types of clothing do you offer?
Our current collection includes:
  • Blouses
  • Button-up shirts
  • Long sleeves
  • T-shirts
  • Tracksuit trousers
  • Walking trousers
All designed for movement and comfort.
How do I choose the right size?
Each product page includes detailed sizing charts. We recommend measuring yourself and comparing with our charts for the best fit. If you’re between sizes or need specific fit advice, our customer service team at [email protected] can help.

Ordering & Payment

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed.
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your payment information. We never store full credit card details on our servers.

Shipping & Delivery

Where do you ship?
We ship worldwide (excluding some Asian and remote regions). Based in Derby, UK, we’re proud to outfit adventurers across the globe.
What are my delivery options?
We offer two shipping methods:
  1. Standard Shipping (£12.95) – via DHL or FedEx (10-15 days after dispatch)
  2. Free Shipping – via EMS for orders over £50 (15-25 days after dispatch)
All orders take 1-2 working days to process before dispatch.
How can I track my order?
You’ll receive tracking information via email as soon as your order is dispatched. This allows you to follow your performance wear every step of the way to your door.

Returns & Exchanges

What is your return policy?
We stand by our gear with a 15-day return policy from the date of receipt. If any item doesn’t meet your active lifestyle needs, we’ll make it right. Items must be unworn, in original condition with tags attached.
How do I initiate a return?
Email our customer service team at [email protected] within 15 days of receiving your order. Include your order number and reason for return. We’ll guide you through the simple process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent or defective product).

Account & Customer Service

How do I contact customer service?
Our adventure-ready support team is available at [email protected]. We typically respond within 24 hours (excluding weekends).
Where is Active Style Store located?
Our headquarters is at:
37 Arbor Cl, Woods Ln,
Derby, GB DE2N 4AH
United Kingdom

Still have questions? Our team is always ready to help you gear up for your next adventure.
Email us at [email protected]